ea777 engine Privacy Policy

Introduction

This privacy policy is a legally binding document of the ea777 engine platform. When you use our website, register, or use any of our services, you are considered to have agreed to the terms of this policy.

ea777 engine is committed to user privacy. We collect only the information that is essential to operate our services properly. The services available on this platform — slots, live casino, cricket betting — are intended for individuals aged 21 and above only.

What Information Is Collected

ea777 engine collects two types of information from users — information provided directly and information collected automatically through use of the platform.

2.1 Directly Provided Information

We collect the following information for registration and account management:

• Full name and date of birth (for age verification)
• Email address and mobile number
• Residential address
• National ID card or passport details (for identity verification)
• Payment information — such as bKash, Nagad, Rocket or Upay account numbers
• Transaction history and amounts

2.2 Automatically Collected Information

When you use the platform, the following information is recorded automatically:

• IP address and device type
• Browser and operating system information
• Time of site access and session duration
• Which pages were visited and for how long
• Data collected through cookies and similar technologies

2.3 Identity Verification (KYC)

ea777 engine follows a KYC (Know Your Customer) process to ensure account security and prevent money laundering. This process may require submission of a government-issued ID photo and proof of address.

Purpose of Data Use

ea777 engine uses the collected information for the following legitimate purposes:

• Creating, managing and securing accounts
• Processing deposits and withdrawals
• Correctly delivering promotional benefits including the 150% welcome bonus and cashback
• Managing customer service and live chat support
• Technical improvement of the platform and issue resolution
• Preventing fraud, forgery and unauthorised access
• Fulfilling legal obligations
• Analysing and improving service quality

We do not sell or rent your information to advertising third parties. Any commercial use of data beyond this policy is not permitted.

When Information Is Disclosed

ea777 engine does not generally disclose user information to third parties. However, partial disclosure may be necessary in the following circumstances:

4.1 Service Provider Partners

Payment gateways (bKash, Nagad, Rocket, Upay, bank transfer), game software providers and technology infrastructure providers process information to a limited extent. These partners operate under strict confidentiality agreements.

4.2 Legal Requirements

ea777 engine may be required to disclose information under a court order, a legitimate request from an investigating authority, or applicable law. In such cases, we provide only the minimum information necessary.

4.3 Security and Fraud Prevention

If an account's security is threatened or fraudulent activity is suspected, the relevant information may be used for verification and investigation purposes.

Cookie and Tracking Technologies

The ea777 engine website uses cookies and similar tracking technologies. These improve the user experience and keep the platform running properly.

5.1 Essential Cookies

These cookies are essential for the core functionality of the website. They are used to maintain login sessions, carry out security checks and process payments. These cookies cannot be disabled.

5.2 Analytical Cookies

These cookies are used to understand how users interact with the platform. They measure which games or sections are visited most, average session duration and similar data. This information is fully anonymised.

5.3 Cookie Controls

You can delete cookies or stop accepting new cookies from your browser settings. However, this may limit some functionality of the platform.

Data Retention Period

ea777 engine retains user information only for as long as necessary. The retention periods for various categories of information are set out below:

• Active account information — retained until the account is closed
• Transaction records — retained after account closure for the applicable legal period
• KYC documents — retained for a specific legal period after account closure
• Site usage logs — retained for a maximum of 24 months
• Customer service conversations — for as long as required for dispute resolution

Once the set period has passed, information is securely deleted or anonymised so that individuals can no longer be identified.

Data Security Measures

ea777 engine has put in place both technical and organisational measures to ensure the security of user information.

7.1 Technical Security

• SSL encryption — all information transmitted between the website and servers is sent in encrypted form
• Sensitive information stored in databases is kept encrypted
• Firewall and intrusion detection systems are active
• Two-factor verification (OTP) is available

7.2 Organisational Security

• Only authorised staff can access user information
• All staff who handle data are trained on privacy matters
• Regular security audits are conducted

In the event of a data breach, ea777 engine will notify affected users in a timely manner in accordance with applicable regulations.

User Rights

Every registered user of ea777 engine has the following rights regarding their personal information:

8.1 Right to Know

You may find out what information we hold about you, for what purpose we use it and with whom we share it.

8.2 Right to Correction

You may request correction of any incorrect or incomplete information held in your account.

8.3 Right to Request Deletion

After closing your account, you may request deletion of information that is not subject to legal retention obligations. Information retained for legal reasons may not be deletable.

8.4 Objection to Processing

You may object to the use of your information for marketing or analytical purposes. This objection can be submitted through customer service.

Third-Party Services and Links

Game providers such as Pragmatic Play, PG Soft, JILI, Evolution and Spribe operate their software on the ea777 engine platform. These providers have their own privacy policies and may process limited technical data.

Payment service providers — bKash, Nagad, Rocket and Upay — process the information required to complete transactions within their own systems. Their privacy policies apply to their own platforms.

ea777 engine is not responsible for the privacy practices of any external website. You should read the privacy policy of any third-party service before using it.

Policy Changes and Updates

ea777 engine reserves the right to amend this privacy policy as needed. The following process will be followed for any changes:

• Users will be notified in advance of significant changes via email or through the platform
• The updated policy will be published on this page with the date noted
• Continued use of the platform after changes are made will be considered acceptance of the new policy
• If you object to the changes, you may request account closure through customer service

The latest version of this policy will always be available on this page. Where there is any difference from an earlier version, the current version applies.

Contact Us

If you have any questions, concerns or requests regarding this privacy policy, please contact the ea777 engine support team directly. Our support team is available 24 hours a day, 7 days a week in both Bengali and English.

You can find details about ea777 engine's operations and values on our About Us page. You can also check the FAQ section for answers to common questions.